Care

Mapliano bags are handmade in Colombia using only the most luxurious materials. Our bags are crafted from fine Italian calf and bovine leather. The skins have a smooth surface and have been treated, giving it a soft and luxurious hand feel. Each leather skin is unique, so color differences or vein marks may appear and are natural features. This adds to the charm of this leather luxury item.
Wipe regularly with a soft, dry cloth. Do not overload your bag. Avoid contact with darker colored materials. In case of  accidental scratches, reduce by massaging the skin gently. Store in the dust bag for minimal exposure to dust and the elements. Protect from exposure to extreme sunlight and humidity. Avoid contact with grease, mud, dirt, rough surfaces and rain.
Extra care should be taken to protect white and light colored handbags. Clean by a leather specialist only.
Mapliano uses gold colored plated hardware on your Mapliano bag. The golden hardwares will not loose clarity and color if handled with special care. Avoid any contact with other surfaces.
Avoid all contacts with liquids and especially cremes or handcremes. Please note that Mapliano cannot accept any complaints due to loss of color of our gold plated hardwares.
The golden Mapliano logo is placed on the leather via a heat transferred foil print. The golden logo will not loose clarity and color if handled with special care. Avoid any contact with other surfaces. Avoid all contacts with liquids and especially cremes or handcremes. Please note that Mapliano cannot accept any complaints due to loss of color, loss of clarity and/or damages of the Mapliano logo.

Napa and grained leather

Wipe regularly with a soft, dry cloth. Do not overload your bag. Avoid contact with darker colored materials. In case of accidental scratches, reduce by massaging the skin gently. Store in the dust bag for minimal exposure to dust and the elements. Protect from exposure to extreme (sun)light and humidity. Avoid contact with grease, mud, dirt, rough surfaces and rain.
Extra care should be taken to protect white and light colored handbags. Clean by a leather specialist only.

Textile

Wipe regularly with a soft, dry cloth. Avoid contact with colored materials. Store in the dust bag for minimal exposure to dust and the elements. Protect from exposure to extreme (sun)light and rain. Protect from sharp or abrasive objects and surfaces that could damage the textile. Protect from alcohol, oil and other liquids. Extra care should be taken to protect; white, light colored or
fabric bags.

Hair

Wipe regularly with a soft, dry cloth. Do not overload your bag. Avoid contact with darker colored materials. In case of accidental damages, gently brush it off with a hard bristled plastic brush, following the direction of the hair. Store in the dust bag for minimal exposure to dust and the elements. Avoid contact with grease, mud, dirt, rough surfaces and rain. Extra care should
be taken to protect white and light colored handbags. Clean by a leather specialist only, don’t use any leather spray. Could lose a few hairs over time.

Warranty

We are happy to offer a one-year warranty against any manufacturing or design defects on orders within Colombia. Damage from use is not covered under the warranty. We are always available to help you find a solution to such issues if we can. Please contact our Customer Service team for assistance at contact@mapliano.com

We are very sorry this happened and will work our best to get this resolved as soon as possible. Please contact us via email at contact@mapliano.com and attach a photo in your email of the damaged item.

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