shipping & returns

Returns

We hope you love your Mapliano purchase. However, if you change your mind, we accept the return of products in perfect conditions within 15 days of delivery, by sending an email to contact@mapliano.com. Bare in mind that orders already processed are not eligible for refund. You will get an email confirming your cancellation and a store credit amount equal to your purchase.

Please have in mind, Mapliano is not to be held responsible for the shipping cost of returned items. Items purchased on sale are considered final sale and are not available for returns. This also applies for international orders.

Items purchased on sale are considered final sale and are not available for returns. This also  applies for international orders.

International Shipping

We ship all over the world. However, international sales are considered final sales. We apologize for the inconvenience. Please allow 1-3 business days to process and pack your order. International orders are shipped via DHL and should arrive between 6-8 business days once they leave our warehouse. Please email us if you have any questions at contact@mapliano.com.

Duty and import charges on international shipping

Shipments outside of Colombia are subject to import taxes required by the country you are shipping to. Product pricing is excent of any tax or duty charges.

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